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Positive Reviews help to build your reputation with potential customers, drive traffic to your website and showroom, ultimately giving you more opportunities to sell.
If a customer doesn’t have a great experience, they’ll have the opportunity to provide feedback in a private forum, so you can communicate and resolve their issues directly.
Chatterr automatically deploys email or SMS to customers in your DMS.
Customer responds with a positive or negative experience
Positive experiences lead to review sites; negative experiences lead to an internal survey, away from public view
Integrated with your customer database so you’ll know exactly who the feedback is coming from and can respond appropriately.
Identify dissatisfied customers and gather important feedback to resolve issues before they become public.
Dealer portal and dashboard provides valuable insights to evaluate your reputation online and identify areas to improve.
Email and SMS (coming soon) review invites can be automatically sent to sales or service customers, or any segment you choose.
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